As promised, as soon as we were able, Keith and I went over to Nationwide and tried to sort out the problem with Sophie's card. Unfortunately, the same woman who we'd had a run in with the other week, was on the "help" desk and didn't seem at all inclined to assist us. She told us that Sophie had to call the number on the back of her card and sort it out herself...
We tried another branch but although the man there was a lot more helpful, he basically said the same thing. We left and went to Jones's where I bought some sun tan lotion...our holiday is getting a lot nearer now! We also bought a luggage scale as we still haven't located ours at home. I have a feeling we left it behind last year...
Back at work, we had lunch and then managed to get Sophie's online banking set up. I clicked on the button to inform the bank that Sophie was abroad and we hoped that the next time she tried to use her card it would be successful. The one good thing to come out of all of this is that Keith contacted his bank to let them know we are planning to go abroad next month. Security is so tight now that a lot of banks won't let you use your card overseas without telling them first, so that's all sorted out.
We left work and went home to sit in the garden and soak up some sun. My Vitamin D levels are now back to normal and I was determined to keep them that way! As we were relaxing we had a phone call from Sophie who said that she still couldn't draw any money out on her card so we told her to phone the number as that was the only solution to the problem. When she called us back she said that Nationwide told her she could use card to make purchases but not to draw money out...
Keith said the only thing she could do was use his credit card for cash as she couldn't get through the rest of her holiday with no cash. When we had a good look at the paperwork from the bank it clearly stated on the letter that she couldn't use it to withdraw cash...wait until she gets home and we point that out to her!
I sometimes think that teenagers go through a sort of second childhood as they're supposed to be adults but they haven't really got the necessary skills to cope with adult life. As babies they learn to walk and talk, feed themselves and dress themselves, etc, but at 18 they go off on their own and it's a learning process all over again as they get used to standing on their own two feet. I think that making mistakes is all part of growing up.
After we'd sorted Sophie out (and there was much shouting and gnashing of teeth on her part) we walked up to Mum and Dad's house to borrow the Mini again. They weren't in so we sat by the pond and waited for them to come home. I wanted to tell them about Sophie and what had happened and when they arrived home we had a very pleasant drink with them in their conservatory.
Back home I cooked beefburgers and home-made potato wedges for dinner and Keith and I settled down to watch Jagged Edge. Although the film is almost 30 years old, it's still an excellent thriller and it was great to relax after a pretty stressful day!
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